BCP FINANCE LAUNCHES NEW WEBSITE TO ENHANCE CUSTOMER BORROWING EXPERIENCE
22 November , 2018
BCP Finance is committed to making the lending process easier for customers via personalised expert service. As such, the new website has been designed to make interacting with their lending team easier than ever before.
Live Chat
The website includes a Live Chat function to give new and existing customers instant confidential access to a BCP Finance specialist.
Home Loans Senior Executive, Nina Batt, explains that “customers often feel nervous to discuss their financial history over the phone or they are concerned that an enquiry will negatively affect their credit rating. It is hoped that the website’s Live Chat feature will give these individuals instant access to an expert who can reassure them on the best plan of action for their personal circumstances, prior to them entering any formal borrowing arrangements.”
Home Loan Calculators
Visitors to the site can also take advantage of the interactive home loan calculators. They are a fun and easy way to work out your Loan Repayments, Stamp Duty costs or your Borrowing Potential.
Finance Matters
Furthermore, customers can stay up-to-date on the latest industry news via the Finance Matters Blog page. Stay tuned for the next article which will explore the positive future impact of the Royal Commission for home loan customers in Australia.
“The team and I are incredibly excited to launch the new BCP Finance website and use interactive technology to provide our customers with a personalised and effortless borrowing experience.”– Brett Hartwig – Executive Director.
In summary, from the new website you can expect the:
Ongoing commitment to provide personalised finance solutions.
Same award-winning brokers.
Enhanced online personal customer experience.
It’s as easy as B C P
